ZYTO Hand Cradle - FDA-Cleared Class II Medical Device

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DOWNLOADS

Software, drivers, manuals.

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Intel or AMD Processor System Requirements
SOFTWARE
PLATFORM
SIZE
ZYTO Remote App (setup.exe)
Windows 10/11
526 MB
EVO Music Files (ZIP)
Windows 10/11
25.2 MB
Hand Cradle 64 bit Driver- FTDI
Windows 10/11
2.28 MB
Hand Cradle Test App
Windows 10/11
2.10 KB
Fixer (ZIP)
Windows 10/11
100 KB
STILL STUCK?

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PHONE
1-866-369-2265
Mon–Thur · 7:00a–5:00p MT
Avg wait: 4 min
EMAIL
support@zyto.com
Reply within 1 business day
Attach screenshots if possible
MAIL
4101 N Thanksgiving Way
Ste 325
Lehi, UT 84043
United States
SYSTEM STATUS

All systems operational.

RECENT UPDATES
Mar 14, 2026
RELEASE
Compass v6.4.2 released
Fixes Hand Cradle detection on USB hubs; performance improvements for large client lists.
Mar 02, 2026
MOBILE
ZYTO Mobile v4.2
New report viewer with offline cache; improved login flow.
Feb 28, 2026
EVOX
EVOX Module v3.1 released
Added voice quality indicator; new reframing chart styles.
Feb 09, 2026
NOTICE
Scheduled maintenance window closed

Fixes Hand Cradle detection on USB hubs; performance improvements for large client lists.

SUPPORT QUESTIONS

Frequently asked questions.

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How long do support tickets take to answer?

Within one business day, Monday through Thursday. Phone is faster during business hours (7a–5p MT).

Yes — every Balance, Select, and Elite plan includes all support and technical issues you may have.

ZYTO runs on Windows 10/11 and is NOT compatible with Mac or IOS. 

READY WHEN YOU ARE

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