Licenses and Subscriptions
Understanding your ZYTO Compass purchase
After you have purchased the ZYTO Compass and received an email with your ZYTO ID, download the software and install. Login using your ZYTO ID. The Compass automatically claims your software license.
About your Compass license
According to the Terms & Conditions, the Compass software can be installed on two computers. However, you may only operate the software on one computer at a time. In other words, you can’t log into the Compass software on both computers at the same time.
In order to run the Compass on a particular computer, you must have your Compass software license claimed on that computer. Before you can claim your license on the second computer, you must first release it from the computer where it is currently claimed. In other words, you must release the license from one computer so you can claim it on the other. Releasing the license can be done from within the software or by logging in to your Online Dashboard.
This feature is designed for users who may regularly use their Compass software on an office or home computer, but then may also need to use the software on their laptop when they travel.
You may also purchase more than one Compass license.
For each active license that you own, ZYTO charges a nominal monthly software subscription fee. Your monthly subscription fee covers the cost of unlimited scanning, online training, client record data backup, technical support, online account management, and free automatic updates and upgrades for the latest version of the Compass software. Best of all, there are no annoying contracts—suspend or cancel your monthly subscription at any time.
Additionally, your Compass purchase includes a year-long warranty for all ZYTO-branded electronic components and mechanical parts from the date of shipment. As an added benefit, your monthly subscription extends this year-long warranty in 30-day increments for all active installations. So, if your ZYTO Hand Cradle stops working, your monthly subscription entitles you to a replacement Hand Cradle at no extra cost, as long as your subscription is current and has been continuous.
Understanding your ZYTO Pro purchase
After you have purchased the ZYTO Balance, Select, Elite, or EVOX and received an email with your ZYTO ID, download the software and install. All ZYTO software runs from within the ZYTO 5.0 platform. In other words, you only have to download one program onto your computer in order to access all of the ZYTO software products.
In addition to the ZYTO 5.0 platform, you will also receive a software license for the specific software that you purchased: Balance, Select, EVOX, or Elite. The EVOX license is unique in that it can be attached to a Select or Elite license so that you have one single combined license in order to access the powerful functionality of the EVOX from within your Select or Elite license.
In essence, the ZYTO 5.0 Platform functions as a single-software download that allows you to run the Balance, Select, EVOX, or Elite software.
Remember that you can install the ZYTO 5.0 platform on up to two computers: an office computer or a personal laptop, for example. However, you can only use your software license on one computer at a time. Luckily, you can easily release your license from one computer and quickly claim it on another from within the software or through your Online Dashboard.
Many users of the ZYTO software choose to take advantage of the numerous benefits of using multiple ZYTO licenses in their practice. This can mean purchasing multiple licenses of the same software product (ideal if you have more than one practitioner in your clinic) or purchasing bundled licenses for different products (a great way to expand your practice to include additional modalities and services).
Some typical license bundles include:
- Select and Balance – Use the Balance software in your front office, allowing clients to scan themselves for wellness products or services. Use the Select software in your back office to scan clients for an expanded range of items using a wide range of available biosurveys.
- Balance and Balance – Use one Balance in the office and another for simultaneous tradeshows and out-of-office visits—ideal for high-traffic clinics with a bustling nutritional supplement program.
- Elite and EVOX – Use this powerful combination to scan for a wide range of items relating to physical health while also providing emotional support through the EVOX’s perception reframing.
It is not uncommon for a clinic to have several active licenses. Using the ZYTO 5.0 platform and license system, you can mix and match various ZYTO software licenses to meet the unique and specific needs of your clinic.
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For each license that you purchase, ZYTO charges a nominal monthly software subscription fee. The monthly subscription service guarantees continual upgrades and support. In other words, with an active subscription, your ZYTO software will always be up to date with the latest software features, upgrades, and releases. The cost of your low monthly subscription also guarantees online and personal training, 24/7 online training resources, after-hours technical support, ZYTO.com membership, and free admission to ZYTO training events.
Additionally, all product purchases include a year-long warranty for all ZYTO-branded electronic components and mechanical parts from the date of shipment. As an added benefit, your monthly subscription extends this year-long warranty in 30-day increments for all active installations. So if your ZYTO Hand Cradle stops working, your monthly subscription entitles you to a replacement Hand Cradle at no extra cost, as long as your subscription is current and has been continuous.