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ZYTO Link FAQ

General app questions

The ZYTO Link app combines leading-edge health assessment technology with ZYTO’s proprietary scanning process. The result is a fast, accurate wellness scan that provides a wealth of information, including top essential oils and supplements the body prefers.

  • iOS 14.2 with iPhone 8
  • Android 13

Currently, doTERRA and Young Living product lines are available for scanning in the Link app.

No, Link can only be used on an Apple or Android device.

No, you will need an active Internet connection to use the app.

To subscribe, visit the ZYTO Link page and select the Subscribe Now button.

  • A ZYTO Link Business Plan is $50 per month with a one-time enrollment fee of $399. This plan includes unlimited scanning and remote scanning.

There is a free version of ZYTO Link that allows you to run scans when invited and view reports. The free version is only available with an invite from a wellness professional who is subscribed to the paid version of the app.

ZYTO Link is the next generation of ZYTO biocommunication. Here are a few ways in which it differs from other ZYTO products:

  • Link can be used on any Apple or Android device, unlike Compass and Pro 5.0 products which are Windows-only software programs.
  • The new facial scanning technology in Link eliminates the need for the Hand Cradle device, which is used in the ZYTO Compass and Pro 5.0 products.
  • Link utilizes a face-scanning technology known as transdermal optical imaging instead of measuring the body’s galvanic skin response. Both methods measure body responses accurately, but Link scanning is faster and more convenient.
  • Link allows a wellness professional to issue a link to their client to run a scan on their own without assistance. Remote scanning with ZYTO Pro 5.0 requires a practitioner’s assistance to run as well as a Remote Hand Cradle.

About the Link scan

To learn how the technology works, visit the How a Link Scan Works page.

The Link scan analyzes facial blood-flow patterns to determine the person’s heart rate, heart-rate variability, breathing rate, skin age, and mental stress level.

After incorporating these measurements from the face scan, the Link scan measures the body’s responses to various biomarkers. Biomarkers are digital representations of actual components of the body, such as organs, glands, and systems, as well as lifestyle factors and emotions.

Lastly, Link measures the body’s responses to various wellness products and services to determine which ones the body prefers the most.

After starting a scan from the profile screen, the measurement screen will pop up. Follow these instructions to take the measurement:

  • Choose a well-lit area and sit comfortably.
  • Ensure that the phone camera and face are on the same level. Your face should be centered within the circle throughout the measurement.
  • Sit still for 30 seconds while the measurement is completed.

The stars indicate the quality of your measurement based on the lighting conditions that illuminate the face.

  • 4 – 5 stars: Good lighting conditions. The light is spread evenly across the face with no shadows.
  • 2 – 3 stars: Adequate lighting conditions. The light is sufficient enough and spread evenly enough across the face.
  • 1 star: Poor lighting conditions. The light is too low or uneven or there was too much movement after the measurement started.

 

Note that the scan will not run if lighting conditions are inadequate or there is too much movement.

Measurements are cancelled when the video capture is unstable. This can be caused by poor lighting or excessive movement. To prevent this from happening, hold the phone steady and/or adjust the lighting (make sure there are no shadows, flickering, etc.). You may also need to adjust the phone angle to make sure that light is hitting the face evenly.

The scan works best in good lighting conditions, where light is distributed evenly across the face without any shadows. You may want to use a selfie light and/or phone stand to achieve this.

  • Hold the phone steady directly in front of your face or use a phone stand when measuring.
  • Avoid angling the phone up or down.
  • Keep your face within the circle.

In most cases, people are able to run a scan while wearing glasses. However, you may want to try removing your glasses if you are following all the scanning guidelines but are still unable to get the scan to run.

Yes.

Yes, young children and teenagers can be scanned with ZYTO Link. Individuals under 18 are able to run scans through a parent’s account only. Scan invites must be issued from the wellness professional.

No, ZYTO Link provides general wellness information and is not intended to be used in the diagnosis, treatment, cure, or mitigation of any disease or medical condition.

We recommend waiting 3-4 weeks between each scan. This allows enough time for the product recommendations to impact the physical chemistry of the body. Essential oils may be scanned more frequently than this, as they are more energetic in nature and can change the body’s chemistry more quickly. However, the general recommendation is 3-4 weeks, especially if you are scanning supplements.

Yes! You can send out your unique scanning link to anyone you would like to scan. This saves time because your new clients can simply fill out their profile information themselves.

To get your remote scan link:

  1. Visit zyto.com and select Sign In at the top right of the page.
  2. From the Account tab, select Link Business under the Subscriptions section.
  3. Select Copy Remote Scanning Link.
  4. Distribute this link to anyone you want to scan.

The science behind ZYTO Link

ZYTO Link uses advanced facial blood-flow analysis to determine heart rate, heart rate variability, breathing rate, skin age, and mental stress level. This technology is known as transdermal optical imaging, or TOI. Studies show that TOI rivals traditional methods of measuring cardiovascular health, such as electrocardiogram testing.

The unique, real-time measurements from the Link face scan are incorporated into the ZYTO scanning algorithm, which accurately determines your priority score for each biomarker, product, and service scanned.

Link uses transdermal optical imaging to analyze blood-flow changes in the face. Research shows that heart rate and heart rate variability can be accurately measured by analyzing these changes.

Sources:
Transdermal optical imaging revealed different spatiotemporal patterns of facial cardiovascular activities.

Transdermal Optical Imaging Reveal Basal Stress via Heart Rate Variability Analysis: A Novel Methodology Comparable to Electrocardiography.

Link uses transdermal optical imaging (TOI) to measure heart rate, which is strongly correlated with respiratory rate. Link also uses TOI to measure heart rate variability, which can be used to derive the underlying breathing rate as well.

The Link app measures heart rate variability (HRV), which is a reliable indicator of stress level. The stress index was established by comparing a large sample size of traditional heart rate measurements to TOI signal results. These values were then converted into a stress index with 5 levels.

To learn more, read this study on Basal Stress via Heart Rate Variability analysis.

Link analyzes the surface of the face to determine skin age using an artificial intelligence (AI) prediction model. Skin age is impacted by genetics and lifestyle factors.

The unique, real-time measurements from the Link facial scan are incorporated into the ZYTO scanning algorithm. The algorithm establishes the body’s baseline, which you might think of as the body’s “normal” or “resting” state. This algorithm then determines how far each biomarker varies from the baseline response. Biomarkers with a higher score than the baseline are considered “out-of-range,” while those that have a lower score than the baseline are considered “in range.”

Link measures the body’s energetic response to each product and service. These measurements are based on the body’s responses gathered from the facial scan, which are incorporated into the ZYTO scanning algorithm. Top products and services are listed in the report based on their ability to bring out-of-range biomarkers back into range.

ZYTO Link responses will likely differ from scan to scan since your body is constantly changing. Obtaining duplicate responses is only possible when measuring structural or physical aspects that change very slowly over time, such as weight and height.

While responses differ, you will likely be able to observe patterns and trends from scan to scan.

Understanding the Reports

ZYTO Link includes the following reports:

  • Report Summary – Shows the body’s heart rate, heart-rate variability, breathing rate, facial skin age, mental stress level, and overall biomarker responses.
  • Systems – Provides more detail about the specific biomarker responses. You can see the overall responses to the various systems, lifestyle areas, and emotions, and drill down into each category to view the specific biomarker responses. This report also allows you to see the top products for each category, as well as the top products across any categories that you select.
  • Products – Shows the top 5 products the body responded to overall, along with how many biomarkers each product brings into range.
  • Services – Shows the top 5 services the body responded to overall, along with how many biomarkers each service brings into range.

In the Link app, biomarkers are digital representations of actual components of the body, such as organs, glands, and systems.
In addition, biomarkers also include lifestyle and environmental factors that impact the body, such as sleep, emotions, and toxins.

After incorporating your measurements from the face scan, the ZYTO algorithm establishes your baseline score, which you might think of as your “normal” or “resting” score. Biomarkers are then compared with this baseline.

Biomarkers with a higher score than your baseline are considered “out of range,” while those that have a lower score than your baseline are considered “in range.”

In other words, Out-of-Range Biomarkers are those that the body responded to in a less-than-ideal way and require some support to bring back into range.

The number next to each biomarker is a priority score. Out-of-range biomarkers with higher scores should be prioritized first.

The Link scan establishes a biomarker baseline, which is the body’s “normal” or “resting” score. This baseline is displayed graphically next to each biomarker. Biomarkers with a higher score than the baseline are considered “out-of-range,” while those that have a lower score than the baseline are considered “in range.”

Out-of-range biomarkers are those that require additional support to bring back into range. This support is provided by the products and services that the body responded to most favorably.

Generally, you’ll want to select products starting from the top until all the biomarkers are brought into range. (This is shown at the top of the Products Report.) You may also want to add other products from the Systems Report that don’t show up on this list. Services from the Services Report may also be added for additional support or as a replacement for one or more products.

Business plan subscribers can watch training videos on navigating the app and understanding the reports on the Link Training page.

Similarly, clients can get more information on running a scan and understanding the reports on the Client Support page.

Using ZYTO Link for your wellness business

The Link app is built to save you time and money while increasing your client base and product sales. When your clients experience the ease and convenience of scanning and see how each product can support their wellness, they will be more likely to buy from you and return for future scans.

Yes, visit the Link Marketing Materials page to download marketing resources for your business.

Your ZYTO Link account

Your password can be easily reset from zyto.com. At the top right of the ZYTO website, select Sign In. Then select Don’t remember your password? Your username is the email you signed up with. If you need help resetting your username, contact Technical Support.

Yes. When your paid subscription expires, you will still have access to the free Link account which includes the following free features:

  • View past reports, sessions, and activity at any time
  • Scan remotely with a link issued by your wellness professional

 

You can resubscribe to Link at any time by selecting Sign In at the top right of the zyto.com website. From here, simply select Link Business under Subscriptions, then select Reactivate.

  1. Visit zyto.com and select Sign In at the top right of the page.
  2. From the Account tab, select Link Business under the Subscriptions section.
  3. Select Change payment method.
  4. Enter your card information, then select Save.

You can see your subscription renewal date in the Account section of your online portal:

  1. Visit zyto.com and select Sign In at the top right of the page.
  2. Find your renewal date next to the Link Business product.

To unsubscribe, contact account services at 801-224-7199 or email accountservices@zyto.com.

  • A Business Plan subscription gives you access to unlimited scans.
  • Free accounts require a scan to be issued by your wellness professional (business plan subscriber)

A child profile can be added to any client account. You may send unassisted remote scanning invitations to children as well.

To add a Child Profile to your account:

  1. Log into the Link app.
  2. Select Clients, and find the client you would like to add a child profile to.
  3. Select the plus button below the Children section.
  4. Fill out the Child’s profile information and select Next.
  5. Add an optional picture and Save, or select Skip.

Yes! To import clients from a previous ZYTO software:

  1. Visit zyto.com and select Sign In at the top right of the page.
  2. From the Account tab, select Link Business under the Subscriptions section.
  3. Select Import Clients.
  4. Follow the steps to download, prepare, and then upload the list.

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