Set up your Combo License software


Complete your software setup in 3 easy steps:

  1. Download the Pro 5.0 software here. Then open the saved file to install after downloading.
  2. After starting the software, enter your username and password. Your username is your email, and your password setup email was automatically sent to you. If you’re upgrading from another ZYTO product, your email, password, and PIN will remain the same.
  3. Create or enter your existing 4-digit PIN. You will use this number for future logins.

Note: You will need your Hand Cradle to fully install and operate the EVOX software.

Issues setting up your software? Contact technical support by phone at:
1-801-224-7199 or e-mail at

Get trained online

Your Combo License entitles you to unlimited one-on-one sessions with a ZYTO coach. You can schedule a Free training session here. However, you may want to finish the Online training before scheduling your Free session.

For online training, we recommend completing the 5.0 Basics and then completing the training for your specific software.

Your Combo License also includes the ZYTO Remote feature. To learn how to set up and use this feature, visit the ZYTO Remote page.

Contact us for support

Account Services*

Manages subscriptions, general questions, and overall help. They will be your main point of contact moving forward. Here’s how to contact them.

Hours: Monday – Thursday, 7:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone number:1-801-224-7199, option 1
Online Chat:

Technical Support

Available to help with any hardware or software issues, computer updates, and software or email set up. If your software isn’t working, contact them right away.

Hours: Monday-Thursday, 7:00 a.m. – 8:00 p.m. Mountain Time (MT)
After-hours support: Fri.-Sun., 8:00 a.m. – 5:00 p.m. MT
Phone number:1-801-224-7199, option 3

Product Library Manager

Available to assist you if you notice a product that is missing or a product that is discontinued but still showing up. To request a product change, please contact them.

Hours: Monday – Thursday, 7:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone: 1-801-224-7199, ext. 201


Your Combo License entitles you to one-on-one training sessions with a certified ZYTO coach. Contact this department to ask a question or schedule a session.

Hours: Monday – Thursday, 8:00 a.m. – 5:00 p.m. Mountain Time (MT)

1-801-224-7199, opt. 5
(353) 1 539 0141, opt. 5
or 069 257 377 473, opt. 5 (Germany local)
 or 0207 989 356, opt. 5 (Netherlands Amsterdam local)
or 092 805 568, opt. 5 (New Zealand Auckland local)
or 0800 368 6126, opt. 5 (UK domestic toll-free)
or 1 800 841 750, opt. 5 (Australia domestic toll-free)


*You can also access your customer dashboard to manage your account information by clicking on Sign In in the upper-right corner of any page.

**Make sure to first finish the training for your specific software before contacting us to schedule a one-on-one training session.


Refer & earn

Did you know ZYTO offers a generous bonus for each person you refer? For more details, visit the Referrals page.

We also invite you to download our marketing materials to learn more and spread the word about ZYTO.

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