Set up your Elite software

Complete your software setup in 3 easy steps:

  1. Download the Pro 5.0 software here. Then open the saved file to install after downloading.
  2. After starting the software, enter your username and password. Your username is your email, and your password setup email was automatically sent to you. If you’re upgrading from another ZYTO product, your email, password, and PIN will remain the same.
  3. Create or enter your existing 4-digit PIN. You will use this number for future logins.

Note: You will need your Hand Cradle to fully install and operate the ZYTO software.

 

Issues setting up your software? Contact technical support by phone at 1-801-224-7199 or e-mail at support@zyto.com.

Online training and webinars

Your Elite purchase entitles you to Free online training and webinars. 

For Online Training, we recommend completing the 5.0 Basics and then completing the Elite 5.0 Training. A user manual and other resources are also available within the Elite training.

After completing the online training, you may be interested in visiting our Webinars page to get additional training on your software.

The Elite also includes the ZYTO Remote feature. To learn how to set up and use this feature, visit the ZYTO Remote page.

Person sitting at a desk looking at a computer holding phone

Contact us for support

Account Services*

Manages subscriptions, general questions, and overall help. They will be your main point of contact moving forward. Here’s how to contact them.

Hours: Monday – Thursday, 7:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone number:1-801-224-7199, option 1
Email: accountservices@zyto.com

Technical Support

Available to help with any hardware or software issues, computer updates, and software or email set up. If your software isn’t working, contact them right away.

Hours: Monday-Thursday, 7:00 a.m. – 8:00 p.m. Mountain Time (MT)
After-hours support: Fri.-Sun., 8:00 a.m. – 5:00 p.m. MT
Phone number:1-801-224-7199, option 3
Email: support@zyto.com

Training

Your subscription entitles you to free online training and webinars. Contact this department to ask any additional training questions you may have.

Hours: Monday – Thursday, 8:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone: 1-801-224-7199, opt. 5
Email: training@zyto.com

Product Library Manager

Available to assist you if you notice a product that is missing or a product that is discontinued but still showing up. To request a product change, please contact them.

Hours: Monday – Thursday, 7:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone number: 1-801-224-7199, ext. 201
Email: librarymanager@zyto.com.

*You can also access your customer dashboard to manage your account information by clicking on Sign In in the upper-right corner of any zyto.com page.

Refer & Earn

Did you know ZYTO offers a generous bonus for each person you refer? For more details, visit the Referrals page.

We also invite you to download our marketing materials to learn more and spread the word about ZYTO.

ZYTO Newsletter Sign Up