Set up your EVOX software
Complete your software setup in 3 easy steps:
- Download the Pro 5.0 software here. Then open the saved file to install after downloading.
- After starting the software, enter your username and password. Your username is your email, and your password setup email was automatically sent to you. If you’re upgrading from another ZYTO product, your email, password, and PIN will remain the same.
- Create or enter your existing 4-digit PIN. You will use this number for future logins.
Note: You will need your Hand Cradle to fully install and operate the EVOX software.
Issues setting up your software? Contact technical support by phone at:
1-801-224-7199 or e-mail at firstname.lastname@example.org.
Free one-on-one coaching & online training
Your EVOX purchase entitles you to unlimited one-on-one sessions with a ZYTO coach. You can schedule a Free training session here. However, you may want to finish the Online training before scheduling your Free session.
For online training, we recommend completing the 5.0 Basics and then completing the EVOX 5.0 Training. A user manual is also available within the EVOX training.
The EVOX also includes the ZYTO Remote feature. To learn how to set up and use this feature, visit the ZYTO Remote page.
Contact us for support
Manages subscriptions, general questions, and overall help. They will be your main point of contact moving forward. Here’s how to contact them.
Available to help with any hardware or software issues, computer updates, and software or email set up. If your software isn’t working, contact them right away.
Hours: Monday-Thursday, 7:00 a.m. – 8:00 p.m. Mountain Time (MT)
After-hours support: Fri.-Sun., 8:00 a.m. – 5:00 p.m. MT
Phone number: 1-801-224-7199, option 3
Product Library Manager
Available to assist you if you notice a product that is missing or a product that is discontinued but still showing up. To request a product change, please contact them.
Hours: Monday – Thursday, 7:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone: 1-801-224-7199, ext. 201
Your Elite subscription entitles you to one-on-one training sessions with a certified ZYTO coach. Contact this department to ask a question or schedule a session.
Hours: Monday – Thursday, 8:00 a.m. – 5:00 p.m. Mountain Time (MT)
Phone: 1-801-224-7199, opt. 5
*You can also access your customer dashboard to manage your account information by clicking on Sign In in the upper-right corner of any zyto.com page.
**Make sure to first finish the EVOX 5.0 Training before contacting us to schedule a one-on-one training session.